Development Management Insights for delivering the customer experience while meeting the financial challenges

Finding the little extras that can transform Development Management

What do you do to improve the efficiency and customer experience from Development Management when you’ve already looked in all the usual places? Look in some new ones of course!

We’ve been working hard with a number of LPAs recently looking to improve the Development Management (DM) process in local authorities and a few things have struck us. This short series of mini insights highlights just a few points that we hope might help others looking at improving efficiency, effectiveness and outcomes from DM.

If you have any comments or ideas please let us know, we’d love to highlight them here for others to learn from.

Insight 1 – How to get better results for your customers and residents by improving agent performance

Insight 2 – If you aren’t blessed with high quality applications are you destined to under achieve?

Insight 3 – Is the planning portal costing you and your applicants more than they realise?

Insight 4 – Are you one of the top fastest improving authorities?

Insight 5 – Which authorities have the greatest challenge with planning enforcement and what IS it about London?

 

For more information about our range of services to support Development Management including our unique on-line DM process simulation tool and data insights packages please contact us via the link below.